Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for full refund or exchange. Please see below for more information on our return policy.
All returns must be postmarked within 7 days after package delivers. All returned items must be in original and unused condition, with all original parts and accesories attached.
* RETURN PROCESS
To return an item, please email customer service at info@SolarGardenProducts.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase and RMA number provided.
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your refund or exchange. Please allow at least 3 days from the receipt of your item to process your refund or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
If you have any questions concerning our return policy, please contact us at: